» Do I need to register to buy from Brightgemstones?
» I forgot my password and can't login. What do I do?
» How do I change my account information?

1. Do I need to register to buy from brightgemstones?

Once you've chosen your gems, checkout is complete in only 2 steps: * Review your shopping cart & choose payment method. * Enter your correct and precise billing and shipping information to complete your order. That's it! You will be sent to a order form confirming your order details. You will also receive an email verifying your purchase. If you have to create an account in order to complete the buying process. We encourage our customers to register with us so we can serve them better.

2. I forgot my password and can't login. What do I do?

>>under process..... If you are trying to login on our Account Login page and have forgotten your password, click on the Forgot Password? link under the Login button. It will prompt you for your email address and then print out your "password hint" (if you created one). It will also send your acount login name and password to your email address.

3. How do I change my account information?

>>under process..... First, login to your account from our Login page. Then click on Update Account Information and edit your account information as desired.Then click the Update button.